When Gander Outdoors relaunched the Gander brand in 2018, they needed balers for most of their stores. JWR, Inc. out of Johnson Creek, WI, had been a long term service partner for Gander, and were asked to recommend the equipment for the new stores.

Cory Gardner, National Account Manager at JWR, Inc., realized that the features of the Bramidan line of balers would match with Gander Outdoors’ needs. The added safety compared to most competitors, but more importantly the built-in monitoring system, which allows JWR to dial into the machines and check for any faulty operational procedures, service issues; and even create reports of the number of bales made at the individual locations, went right in hand with Gander Outdoors focus on safety and environmental compliance.

Cory Gardner notes; “The BRA-IN system that is incorporated into all Bramidan balers offer such powerful features from a service standpoint. We can literally dial into all the machines and see what’s going on before dispatching a service technician. In many instances, we can save the customer a service call just by talking to the operator on site and make minor changes to programming, or offer advice for operational issues like the e-stop being pushed etc.”